FAQs
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Contact Us
We know that ancestry research can be complex, and you may have questions about how our AI-powered genealogy service works. Below are answers to the most common questions we receive. If you have additional questions, feel free to contact us.
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❓ How is AI used in your genealogy research?
Our AI tools analyze surname origins, migration patterns, and historical records to reconstruct family history. We combine AI research with human expertise to verify and ensure accuracy in every report.
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❓ What if I don’t have any family records?
No problem! Even if you have very little information, we can start with just your last name and use AI-powered surname mapping, regional analysis, and historical trends to uncover insights.
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❓ Do I need a DNA test to use your services?
No! Our research does not require a DNA test. We use historical records, surname research, and migration data to trace your ancestry without genetic testing.
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❓ What will I receive in my ancestry report?
Each report includes:
✅ Surname origin & meaning
✅ Migration history & name changes over time
✅ Custom-built family tree (if selected)
✅ Professionally designed PDF report with research-backed details -
❓ How long does it take to receive my report?
Most reports are completed within 7-14 days, depending on the depth of research required. You will receive your report via email as a PDF.
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❓ What if I want more research after receiving my report?
If you need a deeper investigation, we offer custom research add-ons that allow us to explore additional generations, regional records, and surname variations. Contact us for a personalized quote.
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❓ Can you find my biological parents if I was adopted?
We can’t guarantee direct parental matches, but we can trace surname history, likely regional origins, and historical migration patterns to provide clues about your biological ancestry.
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❓ How accurate is AI-powered ancestry research?
AI is a powerful tool, but we also rely on historical record verification and manual research to ensure accuracy. Our reports combine AI insights with human fact-checking for reliable results.
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❓ What if I find an error in my report?
We strive for 100% accuracy, but historical records can be incomplete. If you believe there’s an error, reach out, and we’ll review and refine your report free of charge.
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❓ Do you offer refunds?
Due to the custom nature of our research, we do not offer refunds once a report has been delivered. However, if you are unsatisfied, we will work with you to improve your report at no additional cost.
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❓ How do I get started?
Fill out the form on our Contact page and we’ll start researching your ancestry today!